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Restaurant Operations Manager

2 months ago

West Chester, Pennsylvania, United States Onix Group Full time
Job Overview

Onix Group is seeking a seasoned Restaurant Operations Manager to lead our new West Chester Seafood Kitchen location. As a key member of our management team, you will be responsible for overseeing restaurant operations, managing staff, and driving business growth.

Key Responsibilities:

  • Maintain high standards of customer service, ensuring a positive guest experience and consistent quality of food and beverages.
  • Anticipate and address operational challenges, implementing effective solutions to drive business success.
  • Develop and manage a high-performing team, providing coaching, training, and feedback to ensure excellent service delivery.
  • Collaborate with the management team to achieve sales goals, manage labor and material costs, and maintain a safe working environment.
  • Monitor and enforce food safety procedures, adhering to company policies and health regulations.

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Proven experience in restaurant management, with a strong track record of success in driving business growth and improving operational efficiency.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer satisfaction and quality service.
  • Proficiency in basic computer programs and POS systems.