Production Scheduling Specialist

2 weeks ago

Englewood Cliffs New Jersey, United States NBCUniversal Full time
Job Overview


The Operations and Technology division is a worldwide entity that delivers enterprise-level technology, operational, engineering, and facilities management services to NBCUniversal's various businesses.

This encompasses the management of studio and post-production operations that cater to television and film, including the network operating centers.

Moreover, global security and the management of the real estate portfolio are integral parts of this organization.


Within Operations & Technology, the Technical Operations group is tasked with supporting a range of television and production services across NBCUniversal, from overseeing daily Entertainment & News production activities to strategic development and capital planning.

The team collaborates with various business units to drive production and manage diverse technology and operational initiatives aimed at achieving and sustaining business objectives.


Role Responsibilities:


As a vital member of the Production Planning & Scheduling Team, the Specialist aids in the development and execution of staffing plans and schedules for multiple production locations, control rooms, and crew members in a dynamic, round-the-clock environment.

Focusing on essential scheduling functions and service quality, this role is integrated within a cross-functional team and contributes to clarifying a complex workforce through experience, measurement, and reporting.

The Specialist is expected to propose ideas and solutions for identified workflow inefficiencies to enhance, regulate, and maintain effective processes.


Key Duties Include:
  • Collaborating with department leaders to strategize, prepare, and deliver schedules for TV production crews and studio resources, addressing logistical, budgetary, technical, and personnel dependencies.
  • Scheduling crew members, managing studio resources, processing payroll, onboarding freelancers, and billing clients.
  • Assisting crew members in navigating their schedules, ensuring they feel valued and confident.
  • Working alongside technical and production management, show Directors, and Producers to optimize resource allocation during concurrent show productions.
  • Addressing additional production scheduling needs beyond regular programming, including breaking news, employee absences, studio maintenance, technical testing, and special events.
  • Requesting, confirming, and documenting employee shift and location modifications.
  • Coordinating crew member accommodations with hotel partners to ensure business continuity during heightened production demands and adverse weather conditions.
  • Implementing quality control measures to guarantee the accuracy and efficiency of scheduled resources.
  • Tracking, measuring, and reporting daily progress on scheduling fulfillment and team objectives.
  • Collecting, preparing, and analyzing resource usage data to provide insights into production operations.
  • Facilitating the onboarding and orientation of newly hired freelance crew members.
  • Addressing crew member inquiries regarding benefits, payroll, and training.
  • Coordinating with scheduling system product and IT teams for change requests and outage support.
  • Supporting initiatives aimed at enhancing production scheduling and technical operations workflows in alignment with business objectives.
  • Prioritizing immediate responsibilities alongside long-term planning and projects.

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