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Content Operations Specialist

2 months ago


Englewood Cliffs New Jersey, United States NBCUniversal Full time
Job Overview:

Within the Operations & Technology division, the Program Operations team is dedicated to delivering client services and managing media for various networks under NBCUniversal. The Content Operations Specialist plays a vital role in ensuring operational excellence by facilitating the preparation of inbound content and its linear distribution. This includes the critical task of verifying that all deliverables meet specifications and are delivered punctually.

The Specialist will collaborate with a range of internal and external teams, including On-Air Operations, Media Operations, Network Programming Teams, and third-party production companies, to guarantee the accurate and dependable availability of content for broadcast.


Key Responsibilities:
  • Research and consolidate feed requests for the broadcast networks.
  • Coordinate with different networks and operational teams to ensure all required content is documented on the Feed and Dish work order sheets.
  • Act as the primary liaison for network programming groups.
  • Manage the material logistics of programs, including the coordination of delivery, fixes, and replacements.
  • Timely troubleshoot issues and escalate them as necessary to ensure swift resolution.
  • Oversee quality control screenings, version management, and file completion.
  • May assist with additional assignments across the team based on workload and brand requirements, which may evolve with future business needs.