Customer Service Associate

6 days ago


Grand Rapids, Michigan, United States YMCA of Greater Grand Rapids Full time

The YMCA of Greater Grand Rapids is seeking a Customer Service Associate to join our team. This role is responsible for providing exceptional customer service to members in person and via phone.


We offer a competitive salary range of $35,000 - $45,000 per year, based on experience and qualifications. In addition to a salary, we also offer a comprehensive benefits package that includes health insurance, retirement savings, and paid time off.


The successful candidate will have strong communication and interpersonal skills, with the ability to work effectively in a team environment. They will also possess basic knowledge of membership operations and be able to learn quickly.


About this Role:
  • Provide customer service to members in person and via phone
  • Direct callers to the appropriate person for assistance
  • Handle day-to-day membership desk operations

What We Offer:
  • A competitive salary range of $35,000 - $45,000 per year
  • A comprehensive benefits package including health insurance and retirement savings
  • Paid time off and flexible scheduling


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