Customer Service Associate
6 days ago
The YMCA of Greater Grand Rapids is seeking a Customer Service Associate to join our team. This role is responsible for providing exceptional customer service to members in person and via phone.
We offer a competitive salary range of $35,000 - $45,000 per year, based on experience and qualifications. In addition to a salary, we also offer a comprehensive benefits package that includes health insurance, retirement savings, and paid time off.
The successful candidate will have strong communication and interpersonal skills, with the ability to work effectively in a team environment. They will also possess basic knowledge of membership operations and be able to learn quickly.
About this Role:
- Provide customer service to members in person and via phone
- Direct callers to the appropriate person for assistance
- Handle day-to-day membership desk operations
What We Offer:
- A competitive salary range of $35,000 - $45,000 per year
- A comprehensive benefits package including health insurance and retirement savings
- Paid time off and flexible scheduling
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