Customer Service Coordinator

6 days ago


Grand Rapids, Michigan, United States Corewell Health Full time

**Job Summary**

At Corewell Health, we're seeking a highly skilled Customer Service Coordinator to join our team. As a dual role floor coordinator and welcome attendant, you'll provide exceptional customer service while supporting registration and security needs.

**Key Responsibilities**

  • Deliver best-in-class customer service to patients, visitors, and team members.
  • Coordinate waiting room activities to maintain a safe and secure environment.
  • Assist with registration support, including patient data collection and kiosk registration.
  • Provide security support as needed, ensuring the safety of our facilities and patients.
  • Communicate effectively with patients, visitors, and healthcare teams to resolve issues and provide information.

**Requirements**

  • High School Diploma or equivalent experience.
  • At least 21 years of age with a valid Michigan driver's license.
  • LIC-Driver's License - STATE_MI State of Michigan Upon Hire.
  • CRT-First Aid - AHA American Heart Association 180 Days.

**Why Work with Us?

As a valued member of our team, you'll enjoy a comprehensive benefits package, including on-demand pay, discounts directory, and optional identity theft protection. We're committed to cultivating and investing in our team members, providing opportunities for growth and development.



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