Senior Account Development Manager

6 days ago


Olathe, Kansas, United States D.H. Pace Company, Inc. Full time

We are seeking a Senior Account Development Manager to join our team in Olathe, KS.

Job Description

This role will involve leading and coaching a team of Invoicing Coordinators/Invoicing Support within our National Accounts Division. The successful candidate will work closely with their direct reports to ensure they meet the needs of our National clients while serving as the primary point of contact for those clients.

Key Responsibilities:
  • Provide leadership and general management of Invoicing Coordinators/Invoicing Support, including quality performance monitoring, process improvement, and employee development
  • Develop and implement operational process and procedure improvements to reduce costs and increase profitability
  • Collaborate with internal departments to ensure National Account Customer needs are met
  • Conduct employee performance reviews, document performance issues, and provide targeted improvement action plans
  • Foster a cooperative working climate that maximizes employee morale and productivity while delivering quality customer service
Requirements:
  • Bachelor's degree or equivalent work experience
  • 2-3 years of direct management/peer management experience, with a minimum of 5 years of total work experience
  • Proven experience in a fast-paced environment, juggling multiple responsibilities with attention to detail and strong organizational skills
  • Ability to hire, develop relationships, and hold employees accountable for performance objectives
  • Previous analytical experience identifying trends in key performance indicators and recommending solutions on a national scale
  • Experience in the Service Industry, preferably with a focus on service, sales, and cost control
  • Proficiency in Excel, Word, and Outlook
  • Excellent interpersonal, verbal, and written communication skills
  • Advanced motivational and negotiation skills
Why Choose DH Pace Company?

DH Pace Company is a leading distributor, constructor, and service provider offering a comprehensive range of door and door-related products, as well as commercial security products. With over 95 years of experience and 50+ US offices across 24 states, we have established ourselves as a trusted partner in the industry. Our company-wide sales reached $1 billion in 2023, demonstrating our commitment to growth and excellence.

We offer a competitive compensation package, including:

  • An estimated salary range of $70,000 - $90,000 per year
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • 401k retirement plan with employer match
  • Company-paid life insurance, short-term disability, and long-term disability
  • And more

Please note that the successful completion of references, employment verifications, background check, and drug screen is required before hiring.



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