Business Development Manager

5 days ago


Olathe, Kansas, United States Waterway Carwash Full time
About Waterway Carwash

Waterway Carwash is a renowned organization in the car wash industry, committed to delivering exceptional services and experiences to its customers. Our company values innovation, teamwork, and customer satisfaction, creating a dynamic work environment that fosters growth and development.

Job Summary

We are seeking a highly motivated and experienced Business Development Manager - Car Wash Operations to join our team. This role involves leading a team, delivering excellent customer service, and managing daily operations while receiving guidance and mentorship throughout your growth.

Responsibilities
  • Customer Service: Lead by example in delivering outstanding customer service, positively and enthusiastically greeting customers, identifying needs, and selling car wash services, memberships, and other services.
  • Team Management: Effectively manage daily operations, lead and manage team to meet customer expectations, and maintain a safe, clean, and organized environment to ensure a positive visit for every customer.
  • Daily Operations: Coordinate daily store production through planning and execution, staff store based on forecasted business needs, and adjust in response to changes in demand.
  • Quality Control: Maintain high service standards by managing quality and customer service standards, perform quality checks to verify results, coach team to improve results, identify trends, and recommend improvements.
Requirements
  • Education: Current and valid drivers' license; must have an associate's degree or above (or a current college senior) OR at least 2 years' experience in any of the following: supervisory or management experience, preferably in a retail or hospitality setting, professional sales (B2B or B2C), or military leadership.
  • Availability: Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
Benefits
  • Paid Time Off (PTO): Up to 12 days earned the first year.
  • Medical Benefits: Health, dental, and vision insurance coverage starts within 60 days.
  • Long-term Investment Matching Program: A valuable benefit to support employees' long-term financial goals.
  • College Tuition Assistance Program: Up to $4,000 in tuition expenses covered for continuing education.
  • Casual Waterway Manager uniforms provided.
  • Stay active in an outdoor, fast-paced work environment (NOT a desk job)
  • FREE CAR WASHES & FUEL DISCOUNTS
Estimated Salary

$61,167 per year, based on 45 hours per week, with opportunities for advancement and increased compensation.



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