Account Management Specialist

7 days ago


Olathe, Kansas, United States DH Pace Full time

DH Pace Company, Inc. is seeking an experienced professional to join our Nationwide Service Team in Olathe, KS. As an Account Coordinator, you will serve as the primary liaison between internal technicians, vendors, and subcontractors, and our nation-wide clients. Key responsibilities include client communication, problem-solving, and basic account management.

Key Responsibilities:
  • Utilize multiple programs for daily communication with customers to understand their needs and provide job updates
  • Collaborate with internal employees and subcontractors to collect quotes and timing on customer orders
  • Maintain a large quantity of job orders to ensure all information is accurate and up-to-date
  • Negotiate and manage subcontractor and material manufacturer relationships
  • Promote and maintain a positive attitude toward customers and fellow employees regardless of the circumstances
Career Progression Opportunities:
  • Account Coordinator II
  • Account Manager
  • Project Manager
  • Operations Manager
Job Requirements:
  • Bachelor's degree and one year of administrative experience are preferred; however, an equivalent combination of education and experience will be considered
  • Must be able to problem-solve using good judgment
  • Ability to multi-task in a fast-paced environment
  • Excellent communication and customer relations skills
  • Proficiency in Microsoft Office programs
Why DH Pace?

We are a distribution, construction and service organization offering a complete range of door and door-related products and commercial security products. With 50+ US offices in 24 states, we have achieved $1 billion in company-wide sales for 2023. Our benefit offerings include medical, dental, and vision options, paid time off, paid holidays, floating holidays, competitive compensation, 401k retirement plan, life insurance, short-term disability, and long-term disability.

We value diversity and equal opportunity in the workplace. The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Estimated salary: $45,000 - $60,000 per year, depending on qualifications and experience.



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