Retail Customer Service Representative
1 month ago
We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:
• Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
• Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
• Maintain a clean and organized store environment, including the front-end area, by restocking shelves, sweeping floors, and performing other tasks as needed.
• Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
• Collaborate with colleagues to achieve sales goals, promote products, and provide excellent customer service.
Requirements:
• High school diploma or equivalent required; prior retail or customer service experience preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
• Ability to work in a fast-paced environment, with a focus on providing exceptional customer service and achieving sales goals.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently around the store.
What We Offer:
• Competitive hourly wage, with opportunities for performance-based incentives and bonuses.
• Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
• Opportunities for career advancement and professional growth within the company.
• A fun and supportive work environment, with a focus on teamwork and collaboration.
Eligibility Requirements:
• Must be at least 18 years old and authorized to work in the United States.
• Must pass a background check and provide proof of identity and eligibility to work in the United States.
• Must be able to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Additional Information:
• The hourly wage range for this position is $17.00 to $24.00, depending on location and experience.
• Additional compensation may be paid in the form of premiums, based on schedule, facility, season, or specific work performed.
• Multiple premiums may apply if applicable criteria are met.
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