Retail Operations Leader
2 weeks ago
As a pivotal member of our team, the Retail Operations Leader will oversee all facets of store management, ensuring exceptional service and operational excellence. This role is integral to driving sales growth, enhancing customer satisfaction, and maintaining safety standards across the store.
About Us:
Cliff's Local Market is a cherished family-owned establishment that has proudly served the Central New York community for nearly four decades. We are dedicated to providing our customers with premium fuel options and a wide array of convenience items, including fresh food offerings such as made-to-order pizzas, subs, wraps, salads, and more.
Why Join Our Team?
- Supportive and Rewarding Work Environment
- Opportunities for Training and Career Advancement
- Competitive Starting Salaries
- Flexible Scheduling
- Shift Differentials
- Quarterly Bonus Incentives
- Paid Time Off and Holidays
- Employee Recognition Programs
- Performance-Based Rewards
- Retirement Savings Options
- Tuition Assistance for College
- Comprehensive Health Insurance Plans
- Exclusive Employee Benefits
The Retail Operations Leader will be responsible for:
- Leading and supervising store personnel to drive business success and adhere to company policies.
- Managing hiring, training, and development of staff to foster a motivated and engaged team.
- Overseeing financial aspects including sales, receipts, payroll, and inventory management.
- Ensuring compliance with health and safety regulations, including food service standards.
- Executing marketing strategies and enhancing customer service initiatives.
Applicants should possess:
- A high school diploma or equivalent (GED) is preferred.
- A minimum of two years in a supervisory role within retail or three years of general retail management experience.
- Proven track record of delivering outstanding customer service.
- Completion of company-sponsored training programs, with potential additional certifications required.
This position involves:
- Regular walking, standing, and occasional lifting of up to 25 pounds.
- Ability to work in varying temperatures and noise levels.
- Flexibility to work various shifts and days as needed.
The work environment is dynamic and requires adaptability to various tasks and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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