Front Desk Representative

7 days ago


Philadelphia, Pennsylvania, United States Remington Full time
Job Title: Front Desk Agent

We are seeking a highly motivated and organized Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:
  • Check guests in and out of the hotel, ensuring all necessary information is accurate and up-to-date
  • Assist with pre-registration and blocking of reservations as needed
  • Process payments and handle cash handling duties
  • Manage reservations and procedures, including taking same-day reservations and handling cancellations and relocations
  • Have a working knowledge of hotel rates, discounts, and procedures
Requirements:
  • High work ethic and self-initiative
  • Ability to work varying schedules, including nights, weekends, and holidays
  • Excellent communication and interpersonal skills
About Us:

At Remington, we are committed to providing our guests with a unique and memorable experience. Our hotel offers a range of amenities and services, including a fitness center, restaurant, and complimentary shuttle service to and from Philadelphia International Airport.

We are looking for a team player who is passionate about delivering exceptional customer service and is able to work well under pressure. If you are a motivated and organized individual who is looking for a challenging and rewarding role, we encourage you to apply.



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