Customer Service Representative
3 days ago
As a Customer Service Associate at Hertz, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded. This role involves working in a fast-paced environment, handling multiple tasks simultaneously, and maintaining a high level of professionalism.
**Key Responsibilities:**
* Provide top-notch customer service, resolving issues efficiently and effectively
* Handle customer inquiries, complaints, and feedback in a professional manner
* Maintain accurate records and reports, ensuring data integrity and compliance
* Collaborate with colleagues to achieve team goals and objectives
**Requirements:**
* High school diploma or equivalent required; 2 years of customer service experience preferred
* Excellent communication, problem-solving, and organizational skills
* Ability to work in a team environment, adapt to changing situations, and prioritize tasks effectively
* Strong computer skills, including proficiency in Microsoft Office
* Physical ability to lift up to 25 pounds, stand for long periods, and move around the workspace as needed
**Estimated Salary:** $16.00 per hour
**Benefits:**
* Competitive hourly rate
* Opportunities for career advancement and professional growth
* Comprehensive training program to enhance your skills and knowledge
* Recognition and rewards for outstanding performance
At Hertz, we value diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from individuals who share our commitment to these values.
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