Customer Service Representative

3 days ago


Detroit, Michigan, United States Sage Hospitality Full time

Sage Hospitality Group is a leading hospitality company with a strong commitment to excellence. We are seeking a skilled Reservation Agent to join our team at the Shinola Hotel in Detroit.

We offer a competitive salary of $45,000 per year, plus benefits and opportunities for growth and development.

The successful candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. They will be responsible for responding to telephone inquiries and reservation requests, negotiating rates, and upselling rooms to maximize revenue.

This is a full-time position requiring flexible availability, including AM, MID, and PM shifts on a rotation basis.

  • Job Responsibilities:
  • Respond to telephone inquiries and reservation requests
  • Negotiate rates and upsell rooms
  • Promote the hotel and its services
  • Operate reservations system
  • Provide accurate and up-to-date reports


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