Guest Services Representative

4 weeks ago


Melville, New York, United States Extended Stay Full time

Job Summary: As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include assisting guests at all times, responding to their requests, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures, as well as collecting relevant guest information for potential sales leads.

Key Responsibilities:

  • Assist guests at all times and respond to their requests with diligence.
  • Provide reasonable accommodations in response to guest requests.
  • Process reservations, registration, and departures according to company guidelines.
  • Collect relevant guest information for potential sales leads.

Requirements: To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be able to maintain confidentiality and handle sensitive information with discretion.


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