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Customer Service Associate

2 months ago


Northborough, Massachusetts, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front End Customer Service Team as a Cart Attendant. In this role, you will play a critical part in ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Maintain the appearance and safety of the parking lot, including gathering shopping carts and picking up garbage.
  • Engage customers in friendly conversation, making eye contact and smiling, to provide exceptional customer service.
  • Proactively offer additional assistance or services to customers, thanking them for shopping at Wegmans.
  • Offer additional service during inclement weather.
About Wegmans

At Wegmans, we believe that our employees are our greatest asset. We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on recognized holidays, and a generous scholarship program to help employees meet their educational goals.

We are proud to offer flexibility in scheduling to allow our employees to prioritize their individual needs. Our large, high-volume stores and 24x7 operations enable personalized schedules that balance an employee's needs with the needs of our business and each department.

Why Work at Wegmans?

We are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. Our family-like atmosphere of shared support, leaders who have your best interest at heart, and growth opportunities make Wegmans the place for you to do what you love—and love what you do.