Customer Service Representative

5 days ago


Northborough, Massachusetts, United States A. Duie Pyle Full time
Customer Service Representative

A. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, providing world-class service and support to our customers.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Resolve customer issues and concerns in a timely and professional manner
  • Collaborate with internal departments to ensure seamless customer experience
  • Meet or exceed customer satisfaction targets
  • Stay up-to-date on company policies, procedures, and products

Requirements:

  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic typing skills and knowledge of MS Office
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

A. Duie Pyle is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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