IT Manager

1 week ago


Saint Paul, Minnesota, United States Summit Companies Full time
Job Title: IT Manager

Summit Companies is seeking an experienced IT Manager to join our team. As an IT Manager, you will be responsible for coordinating, planning, and leading computer-related activities, determining the IT needs of the company, and implementing computer systems to fulfill those needs.

Key Responsibilities:
  • Lead large IT projects, including the design and deployment of new IT systems and services.
  • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
  • Help define IT infrastructure strategy, architecture, and processes.
  • Assess vendors and maintain all contracts.
  • Consult with other business units in the interest of IT improvements.
  • Monitor the IT Service desk for Ticket SLAs, Priorities, Pending Mass Issues, and Reoccurring Issues.
  • Develop and maintain IT SOPs.
  • Develop and maintain IT Training guides, user, and support specialists.
  • Coordinate manpower efforts with IT Acquisitions and the Training department for IT Support.
  • Work with the Director of IT Operations to Project Manage Large IT changes.
  • Work with the Director of IT Operations with vendors, contracts, and technology changes as needed.
  • Work with the Director of IT Operations with personnel issues, staffing, training, and team building.
  • Ensure proper communications are going out to the masses as needed for outages.
  • Work with the Director of IT Operations to maintain a budget sheet of all running costs and annual changes to cost.
  • Attend meetings with or as a stand-in for the Director of IT Operations as needed.
Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, required.
  • Master's degree in Information Systems, Computer Science, or similar, preferred.
  • 10 years IT Service Operations, required.
  • 5 years Microsoft Server/Azure/Office product lines, preferred.
  • Ability to effectively read, write, and communicate in English with employees and customers.
  • Proficient in IT designs, processes, procedures.
  • Ability to operate a computer and use Microsoft Office, required.
  • Proficiency in Microsoft Excel, required.
Benefits:
  • Extensive training opportunities.
  • Career advancement.
  • Competitive pay.
  • Bonus opportunities.
  • Industry-leading and affordable benefits package for eligible employees.

Summit Companies is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.



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