Desktop Support Technician
1 day ago
L1 Support Technician / Desktop Support
- On-site 5 days in Woodbury, MN - 55125
- 6 + months contract
- 2 Openings
- Rate - up to $30/hr on w2
- This role is with a renowned US based IT services company
- In addition to laptop provisioning, imaging, there is physical labor work - boxing up equipment, bubble wrapping monitors, and shipping it out.
- IMMEDIATE interviews followed by Background check and Drug test
RESPONSIBILITIES
- Configure and setup laptops and peripherals for new hires and assisting with initial setup
- Ship and label hardware to users
- Manage old and new assets and document in the system
- Process terminated users’ hardware and re-image
- Responsible for boxing / wrapping / shipping of equipment and break/fix requests including devices such as laptops, thin clients, keyboard, mouse, headset, and monitors.
- Provision laptop for new hires
- Process / intake equipment when it gets returned after someone leaves the company
- Provide Assistance with tracking assets including asset tagging and putting newly arrived equipment into inventory.
- In addition to the Hardware, there might be some work in application support on those machines.
- You will handle procurement forecast related activities for all Desktop / Laptops , Printers.
- You will be maintaining the assets at the location and match that with Desktop/ Laptop CMDB (Asset management) .
- Maintain the details of EOL hardware and proactively liaise with IT manager for replacements.
- Handling all the VIP users at the location.
- Troubleshooting Networking and connection issues
REQUIREMENTS
- Some experience/exposure with desktop imaging, provisioning and support
- Good written and Verbal communication skills
- Must have a car and a valid Drivers License
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