Medical Office Coordinator
1 month ago
At Altais, we're revolutionizing the healthcare system by empowering physicians, patients, and the clinical community with innovative clinical support tools, technology, and services. Our mission is to enable better healthcare experiences and improve the quality of care. We're a dynamic and passionate team, and we invite you to join us on this journey.
About Your Team
As a member of our team, you'll be part of a high-performing, fast-growing, and dynamic clinic team. We're a recognized medical group in California, with over 4,000 physicians working in 40 cities, caring for over 500,000 patients. Our team values good ideas, is passionate about reshaping healthcare, and is committed to excellence.
About Your Work
In this role, you'll provide a welcoming and professional greeting to patients and visitors, while performing administrative functions to keep our medical practice running efficiently. Your focus will be on:
- Registering patients for appointments, providing necessary paperwork, and confirming insurance coverage
- Collecting patient balances and co-pays, tracking and recording payments, and assisting with benefits questions
- Supporting incoming calls and office correspondence, including scheduling and confirming appointments, and triaging calls for the clinical team
The Skills and Experience We're Looking For
We're seeking a candidate with:
- A high school diploma or equivalent
- Experience with EMR systems, particularly EPIC
- Level 1 requires 2+ years of experience, Level 2 requires 4+ years of experience
You Share Our Mission and Values
We're looking for someone who:
- Is passionate about improving the healthcare experience and wants to be part of our mission
- Is bold and curious, willing to take risks, try new things, and be creative
- Takes pride in their work and is accountable for the quality of everything they do
- Is compassionate and demonstrates emotional intelligence, considering others when making decisions
- Co-creates with the team, valuing diversity of thought and perspective
- Builds trust with colleagues and customers by demonstrating honesty and transparency
Clinic Information
Our clinic operates Monday through Friday, 8am to 5pm. We offer a fully benefited package, including HMO/PPO options, dental, and vision, as well as generous time-off and 10 paid holidays. The starting pay range for this role is competitive and based on education and experience. We provide a robust benefits program to meet your needs.
Altais and its subsidiaries are committed to protecting the privacy and security of personal information. Please refer to our CPRA Privacy Notice for California Employees and Applicants to learn how we collect and process your personal information when you apply for a role with us.
This role is based in an office environment, with a sedentary activity level and frequent work at a desk. External hires must pass a background check and drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State, and local laws. We're an equal opportunity employer and welcome applications from diverse candidates.
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