Director of Venue Operations

9 hours ago

San Antonio, Texas, United States AEG Full time
About the Role

We are seeking a highly skilled and experienced Operations Director to join our team at Spurs Sports & Entertainment (SS&E). As a key member of our facilities operations team, you will play a critical role in ensuring the smooth operation of our venues, including the AT&T Center, Toyota Field, and STAR Complex.

Key Responsibilities
  • Oversee all services and activities involved in the maintenance and operations of assigned facility(s), including HVAC, IAQ, fire systems, vertical transportation, electrical, mechanical, and plumbing equipment, finishes, surfaces, structure, building envelope, grounds, and landscaping.
  • Provide effective leadership to the Facility Operations team by developing a high-performance culture through championing best practices, internal & external customer responsiveness, relationship building, professional development, and inclusion.
  • Foster a culture of safety and accountability, assessing critical risk areas and developing/maintaining appropriate contingency plans.
  • Maintain open lines of communication with local AHJs (authorities having jurisdiction) and assist in the review of contracts for compliance for all contractors and third-party vendors.
  • Manage department budgets, maintaining a regular cadence of projections, reviewing capital/R&R expenditures, and assisting in the development of annual budgets.
  • Maintain an inventory control system and purchase supplies, parts, and equipment through the established bid or price quote process.
Requirements
  • Bachelor's or Advanced Degree in a related field, or related equivalent experience or equivalent training and experience in lieu of degree.
  • Minimum of 7 years' leadership experience, with at least 2 years in a Senior manager level role.
  • Facility experience with professional sport teams and concerts preferred. Large hotels, convention centers, commercial office or military base experience will be considered.
  • Proficient in Microsoft Office, Excel, Word, PowerPoint, and other computer skills required.
  • Ability to prioritize multiple tasks and support multiple high-level positions.
  • Working knowledge of operational characteristics, services and activities of public facility operations and maintenance programs.
  • Experience with BAS (building automation systems), CMMS (computerized maintenance management systems), and Power monitoring systems preferred.
  • Working knowledge of applicable federal, state, and local laws and regulations.
  • Working knowledge of Fire, Life Safety, EEOC, FLSA, OSHA and ADA rules and regulations.
  • Ability to document and communicate in terms of liability, indemnity, and insurance.
  • Demonstrate poise, tact, and diplomacy. Strong teamwork aptitude required. Strong customer service skills required.
  • Clear and concise oral and written communication skills.
  • The ability to work independently and coordinate multiple tasks.
  • Must have a flexible schedule and the ability to work long hours, including overnights, evenings, weekends, and holidays.
  • Stand/Sit/Walk for long periods of time. Ability to lift/push/pull 75 lbs. on a regular basis 10% of job able to be performed remotely/90% of work needed to be performed onsite as needed.
About Us

Spurs Sports & Entertainment (SS&E) is a leading sports and entertainment company that owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the AT&T Center, Toyota Field, and STAR Complex. We are committed to providing our teams with meaningful work, living our values - Integrity, Success & Caring - day-to-day in what we do, and fostering an inclusive culture for our 1K+ employee workforce.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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