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Operations Director
2 months ago
We are seeking an experienced Operations Manager to lead the overall operations of our facilities. As an Operations Manager at Action Behavior Centers, you will be responsible for cultivating a supportive work environment, demonstrating a commitment to our team and families, and overseeing financial, safety, and compliance aspects of our locations.
Key Responsibilities- Metrics & Financials: Track and analyze key performance indicators, clinic budgets, and team performance on a monthly basis.
- Community Engagement: Establish strong connections with families, providing education and guidance throughout the onboarding process.
- Team Leadership: Attract, engage, and retain a team of 25-50 professionals who deliver clinical excellence. Conduct performance evaluations, corrective actions, and development plans.
- Clinical Outcomes: Partner with clinic admissions associates, clinical directors, and department leaders to ensure operations quality.
- At least 4-6 years of people management experience leading a large team of professionals across multiple sites and/or district management.
- Bachelor's or Master's degree preferred or considerable people management experience required.
- High emotional intelligence and strong professional communication style among department leaders.
- Ability to sit, stand, and walk, and assume various positions, lift or move up to 50 pounds, and maintain near and far visual acuity.
- Ability to make independent decisions and evaluate consequences.
Action Behavior Centers is a leading provider of Applied Behavior Analysis (ABA) for pediatric patients with autism. We empower children with autism to achieve their full potential, meeting every child where they are with a strengths-based approach. With a Net Promoter Score of 97 from families, we engender loyalty and support from all parents and clinicians.