Clinical Operations Manager

3 weeks ago


Bethesda, Maryland, United States Axle Full time
Job Summary

Axle is seeking a highly organized and detail-oriented Clinical Operations Manager to join our dynamic team. The successful candidate will provide support to the Laboratory of Clinical Immunology and Microbiology (LCIM), Division of Intramural Research (DIR), and will be responsible for coordinating clinical operations, managing patient flow, and ensuring seamless communication between patients, researchers, and clinical staff.

Key Responsibilities
  • Coordinate patient scheduling, travel arrangements, and accommodations for patients and their families.
  • Manage patient records, medical documents, and consent forms, ensuring compliance with PII regulations.
  • Assist with planning and executing clinical protocols, including arranging for medical records, pathology slides, and other clinical materials.
  • Provide exceptional customer service, communicating effectively with patients, researchers, and clinical staff.
  • Collaborate with research staff to troubleshoot scheduling issues and ensure maximum productivity of staff resources.
Requirements
  • Bachelor's degree in a related field.
  • Minimum of four years of experience in a related field.
  • Excellent communication and writing skills.
  • Experience with Microsoft Office products, including Outlook, SharePoint, and MS Teams.
  • Experience with NIH's CRIMSON and CRIS software is preferred.
About Axle

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations around the globe. We are committed to providing equal opportunity in all aspects of employment and fostering a diverse and inclusive work environment.



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