Pet Grooming Team Lead

3 days ago


Columbia, South Carolina, United States Furry Land ColumbiaJefferson City Full time
{"Job Title": "Lead Groomer", "Job Summary": "We are seeking a skilled and enthusiastic Lead Groomer to join our team at Furry Land Columbia/Jefferson City. As a Lead Groomer, you will be responsible for leading the operations of our mobile grooming business, providing exceptional customer service, and training assistants in the skill of grooming.", "Responsibilities": "
  • Onboard new associates and groomers, ensuring they complete all training requirements and annual safety certifications.
  • Drive our state-of-the-art 2023 Mercedes Sprinter van to scheduled appointments in the Columbia area.
  • Ensure professional services, including bathing, brushing, trimming, and styling, are provided according to customer preferences and breed standards.
  • Develop a local business growth and advertising strategy with other members of Furry Land and oversee its execution.
  • Ensure vans are properly maintained, serviced, and registered, and oversee any upkeep or repairs required.
  • Schedule and manage appointments, ensuring timely arrivals and efficient use of time to maximize productivity.
  • Provide exceptional customer service by addressing client inquiries, addressing concerns, and maintaining a friendly and professional demeanor.
", "Requirements": "
  • Proven experience as a professional pet groomer, with a deep understanding of various grooming techniques, breed-specific cuts, and coat types.
  • Valid driver's license and a clean driving record, with the ability to drive a grooming van safely and efficiently.
  • Passion for working with animals and a demonstrated ability to handle pets of all sizes, temperaments, and breeds.
  • Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service.
  • Strong attention to detail and the ability to consistently deliver high-quality grooming services.
  • Ability to work independently and manage time effectively to meet appointment schedules.
  • Ability to handle and lift all breed sizes.
  • Flexibility to work weekends, holidays, and occasional extended hours based on customer demand.
  • Certification from a reputable grooming school or a similar grooming qualification is highly desirable.
  • 5 years of experience in guest service roles as a store partner is preferred.
  • Experience supervising partners, or demonstrating an aptitude for training, motivation, and sales techniques, and analytical abilities is preferred.
  • A minimum of one year of experience in all breeds of grooming is required.
  • Experience monitoring and providing direction to Grooming partners is preferred.
  • Previous supervisory experience and prior retail experience are preferred.
", "Company Overview": "Furry Land Mobile Grooming is one of the largest mobile grooming franchise companies in the nation. We operate nationwide and continue to grow. At Furry Land, we're dedicated to ensuring the lives of pets are healthy and comfortable. We're dedicated to our animals, our clients, and our team.", "Benefits": "
  • Competitive salary
  • Flexible schedule
  • Training & development
", "Perks": "
  • Flexible Schedule
  • Paid Time Off
  • Professional Development Assistance
  • Tips
  • Bonus Opportunities Available
  • Management Training Resources
  • State-of-the-Art Mobile Grooming Vans
  • Top Industry Compensation
  • Scheduling and Routing Assistance
", "Language": "en-US"}

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