Medical Office Coordinator
3 days ago
The Medical Receptionist / Patient Service Associate plays a vital role in providing a positive patient experience at Mercy Medical Center. This position is responsible for greeting and registering patients, handling front desk operations, and ensuring seamless communication with patients, physicians, and staff.
Key Responsibilities- Scheduling and Registration: Coordinate patient appointments, manage schedules, and maintain accurate records.
- Communication and Customer Service: Provide exceptional service to patients, respond to phone calls, and address patient concerns in a professional and empathetic manner.
- Administrative Tasks: Manage medical records, collect and verify insurance information, and process payments.
- Team Collaboration: Work effectively with healthcare professionals, staff, and patients to ensure a smooth and efficient patient experience.
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a medical office setting is preferred but not necessary.
- Skills: Excellent communication and interpersonal skills, ability to work independently, and strong organizational skills.
Mercy Medical Center is committed to providing a supportive and inclusive work environment. As a Medical Receptionist / Patient Service Associate, you will have the opportunity to make a meaningful contribution to the healthcare team and support the organization's mission to provide high-quality care and service to patients.
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