Customer Experience Coordinator

1 day ago


SaintBauzilledePutois, Occitanie, United States Chico's Full time

We are committed to delivering an exceptional customer experience at Chico's. As a Sales Associate, you will play a key role in driving sales results, building strong relationships with customers, and maintaining a clean and organized store environment.

Main Responsibilities
  • Drive Sales Performance:
    • Meet or exceed sales targets by effectively communicating product knowledge and providing excellent customer service;
    • Stay up-to-date on current sales, promotions, and visual standards to ensure a seamless shopping experience;
    • Proactively resolve customer complaints and concerns in a timely and professional manner.
  • Customer Engagement:
    • Deliver a personalized shopping experience by modeling and promoting our MAPS principles and standards;
    • Develop and maintain strong relationships with customers through effective clienteling and wardrobing techniques;
    • Encourage customers to sign up for rewards programs and stay informed about new products and styles.
  • Store Operations:
    • Contribute to maintaining a well-stocked and visually appealing store environment;
    • Assist with tasks such as merchandise replenishment, visual merchandising, and boutique maintenance;
    • Participate in floor sets, window displays, and other visual presentations as needed.
  • Growth and Development:
    • Pursue opportunities for growth and development within the company;
    • Seek feedback from colleagues and managers to improve performance and contribute to a positive team dynamic.

This role may involve working across multiple brands, with varying responsibilities. At Chico's, we prioritize diversity and equal opportunities for all candidates.

Estimated Salary: $45,000 - $65,000 per year

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