Current jobs related to Customer Service Team Leader - St Louis, Missouri - Seronda Network

  • Customer Service Leader

    4 weeks ago

    St Louis, Missouri, United States Kroger Full time

    Job Title: Customer Service LeaderAt Kroger, we're committed to delivering exceptional customer experiences. As a Customer Service Leader, you'll play a vital role in creating a welcoming and inclusive environment for our customers.Key Responsibilities:Lead by example, demonstrating our company's core values of respect, honesty, integrity, diversity,...

  • Team Leader

    4 weeks ago

    St Louis, Missouri, United States Chicken Salad Chick Full time

    Job Title: Team LeaderAbout Us:Chicken Salad Chick is a fast-growing restaurant chain that prides itself on serving high-quality food and providing exceptional customer service. We are seeking a Team Leader to join our team and help us maintain our high standards.Job Summary:We are looking for a motivated and experienced Team Leader to oversee the daily...

  • Customer Service Ambassador

    2 weeks ago

    St Louis, Missouri, United States Clae Goldman Team Full time

    Customer Service RepresentativeAs a valued member of the Clae Goldman Team, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesEngage directly with potential customers to educate them on the benefits of our community solar and third-party energy services.Provide outstanding customer...

  • Customer Service Representative

    1 month ago

    St Louis, Missouri, United States Clae Goldman Team Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Clae Goldman Team, you will play a vital role in engaging with potential customers, educating them on the benefits of our community solar and third-party energy services, and driving sales.Key...

  • Account Services Representative

    4 weeks ago

    St Louis, Missouri, United States Customer Direct Full time

    Account Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As an Account Specialist, you will be responsible for providing subscription accounting services for a broad array of print and digital publications on behalf of business, consumer, professional, and scientific...

  • Team Leader

    1 month ago

    St Louis, Missouri, United States Edward Jones Full time

    Unlock Your Potential as a Team Leader at Edward JonesAre you a strategic thinker with a passion for financial planning and client relationships? Do you have a strong background in wealth management and a desire to lead a team of financial planners and subject matter experts? If so, we invite you to join our High Net Worth team at Edward Jones as a Team...

  • Team Leader

    1 month ago

    St Louis, Missouri, United States Edward Jones Full time

    Unlock Your Potential as a Team Leader at Edward JonesAre you a strategic thinker with a passion for financial planning and client relationships? Do you have a strong background in wealth management and a desire to lead a team of financial planners and subject matter experts? If so, we invite you to join our High Net Worth team at Edward Jones as a Team...

  • Customer Service Representative

    2 months ago

    St Louis, Missouri, United States College Hunks Hauling Junk & Moving Full time

    About UsCollege Hunks Hauling Junk & Moving is a leading provider of junk removal and moving services. We are a dynamic and growing company with a strong commitment to customer satisfaction.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the...

  • Team Leader

    1 month ago

    St Louis, Missouri, United States Edward Jones Full time

    Job OverviewEdward Jones is seeking a highly skilled Team Leader to join our Planning & Insights department. As a Team Leader, you will be responsible for leading a Kanban team of Apptio Technical Functional Analysts in a continuous iterative development and delivery lifecycle. You will oversee their training and development, drive design, development, and...

  • Customer Service Representative

    2 weeks ago

    St Louis, Missouri, United States Clae Goldman Team Full time

    Job OverviewClae Goldman Team is seeking a highly motivated Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for engaging with potential customers, educating them on the benefits of our community solar and third-party energy services, and driving sales.Key ResponsibilitiesDirectly engage with...

  • Account Specialist

    4 weeks ago

    St Louis, Missouri, United States Customer Direct Full time

    Account Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As a key member of our Customer Direct team, you will be responsible for providing exceptional customer service and ensuring the accurate and timely processing of customer payments.Key Responsibilities:Process customer...

  • Service Manager

    2 weeks ago

    St Louis, Missouri, United States gpac Full time

    Job Title: Service ManagerGPAC is seeking an experienced Service Manager to oversee our service teams and ensure the highest level of client satisfaction.Key Responsibilities:Lead Daily Operations: Manage the customer service team, ensuring smooth service delivery and adherence to operational procedures.Drive Team Success: Recruit, coach, and develop team...

  • Customer Service Representative

    4 weeks ago

    St Louis, Missouri, United States Diamond Factory Service MW Inc. Full time

    We are seeking a highly skilled and experienced professional to join our team at Diamond Factory Service MW Inc. as a full-time Customer Service Representative.This is a multi-function role that will support our appliance service business by providing exceptional customer service and assisting with parts warehouse operations.The ideal candidate will have a...

  • Customer Service Representative

    2 weeks ago

    St Louis, Missouri, United States Randstad Full time

    Randstad is seeking a Customer Operations Associate to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and identifying opportunities to improve the overall customer experience. Key responsibilities include:Key Responsibilities:Treat each customer...

  • Customer Service Representative

    4 weeks ago

    St Louis, Missouri, United States Whole Foods Market Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and driving sales growth.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    St Louis, Missouri, United States Diamond Factory Service MW Inc. Full time

    Job Opportunity at Diamond Factory Service MW Inc.We are seeking a highly skilled and experienced professional to join our team as a full-time Routing Dispatcher Parts CSR. This is a unique opportunity to work in a dynamic and fast-paced environment, supporting our appliance service business.Key Responsibilities:Providing exceptional customer service and...

  • Customer Service Representative

    2 weeks ago

    St Louis, Missouri, United States Ollie's Bargain Outlet, Inc. Full time

    Customer Service Associate Job DescriptionThe Customer Service Associate plays a vital role in ensuring a positive customer experience at Ollie's Bargain Outlet, Inc. This position is responsible for providing exceptional customer service, maintaining store appearance, and assisting with various tasks such as receiving, pricing, and merchandising product.Key...

  • Customer Service Representative

    5 days ago

    St Louis, Missouri, United States NTT DATA Full time

    Job SummaryWe are seeking a skilled Customer Care Associate to join our team in Shreveport, Louisiana. As a key member of our customer service team, you will be responsible for providing exceptional phone support to policyholders, beneficiaries, agents, and internal customers.Responsibilities:Provide front-line phone customer service to resolve questions and...

  • Customer Service Representative

    5 days ago

    St Louis, Missouri, United States Ollie's Bargain Outlet, Inc. Full time

    About the Role:The Customer Service Associate plays a vital role in delivering exceptional customer experiences and maintaining the store's appearance. Key responsibilities include greeting customers with a positive attitude, accurately operating the register, and assisting with receiving, pricing, and merchandising products.Key Responsibilities:Greet and...

  • Customer Service Sample Entry Coordinator

    2 weeks ago

    St Louis, Missouri, United States TEKsystems Full time

    Job Title: Customer Service Sample Entry AnalystWe are seeking a highly organized and detail-oriented Customer Service Sample Entry Analyst to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for facilitating and expediting the processing of customer service requests, ensuring a positive customer experience,...

Customer Service Team Leader

2 months ago

St Louis, Missouri, United States Seronda Network Full time
Customer Service Team Leader at Seronda Network

Are you looking to elevate your professional journey? At Seronda Network, we are in search of enthusiastic and creative individuals to become part of our vibrant team.

Job Type: Full-time
Salary: $16 to $19 per hour

Job Overview:

As a Customer Service Team Leader at Seronda Network, you will manage the daily functions of our customer support center, ensuring that our service representatives provide exceptional assistance. Your role will involve leading and inspiring a group of customer service agents, tracking performance indicators, and executing plans to enhance productivity and client satisfaction.

Key Responsibilities:
  • Oversee and mentor a team of customer service agents.
  • Assess and review staff performance, offering guidance and constructive feedback.
  • Address escalated customer concerns and deliver timely solutions.
  • Formulate and apply strategies to boost call center productivity and service quality.
  • Compile and evaluate reports on team performance, pinpointing areas for enhancement.
  • Ensure adherence to company policies and operational procedures.
Required Qualifications:
  • Prior experience in a customer service or call center setting.
  • Strong leadership and team development capabilities.
  • Outstanding communication and interpersonal skills.
  • Ability to manage high-pressure situations with professionalism.
  • Proficient in call center technologies and Microsoft Office Suite.
Employee Benefits:
  • Competitive hourly compensation.
  • Health and dental coverage.
  • Paid time off and holidays.
  • Opportunities for professional growth.
  • A supportive and collaborative workplace culture.
Join Seronda Network and play a pivotal role in guiding our customer service team towards excellence.