Customer Service Representative

5 days ago


St Louis, Missouri, United States Ollie's Bargain Outlet, Inc. Full time

About the Role:

The Customer Service Associate plays a vital role in delivering exceptional customer experiences and maintaining the store's appearance. Key responsibilities include greeting customers with a positive attitude, accurately operating the register, and assisting with receiving, pricing, and merchandising products.

Key Responsibilities:

  • Greet and acknowledge every customer with a smile, building long-term customer loyalty.
  • Efficiently operate the register, process refunds, and assist with training new Sales Associates.
  • Assist with receiving the truck, pricing items, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the store appearance and complete additional responsibilities as assigned.

Requirements:

  • High School diploma or equivalent preferred.
  • 6 months of prior retail experience preferred.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • A positive attitude and team player who wants to engage and serve customers.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

Ollie's is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.



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