Production Support Engineer

1 month ago


Newark, Delaware, United States Insight Global Full time
Production Support Engineer - CyberSecurity Client

Insight Global is seeking a skilled Production Support Engineer to join our CyberSecurity client team. This is a unique opportunity to work with a rapidly growing team that has chosen a contract-to-hire strategy to scale up their operations.

The successful candidate will join an IAM Operations Support team dedicated to helping support the SailPoint/CyberArk engineering teams. The team is responsible for supporting Sailpoint IIQ, ISIM (IBM), ISAMS (RSA), and CyberArk technologies.

The ideal candidate will have experience with Java and Bean Shell scripting, as well as a strong understanding of IAM best practices. They will be responsible for handling incident tickets, participating in troubleshooting, providing production support, performing system maintenance and production deployment, and validation.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex, sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

We are an equal opportunity/affirmative action employer committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

Key responsibilities include:

  • Java and Bean Shell scripting
  • Experience with migrating from IdentityIQ to IdentityNow or other Cloud-based IAM systems

We are looking for a strong communicator with experience in Active Directory, LDAP, Azure, and API knowledge. The ideal candidate will be flexible to work evenings/weekends for production issues and regular maintenance on an as-needed basis.

Experiences with SailPoint IIQ 8.3 or newer are a plus. Some development experiences in IIQ, with familiarity in IIQ tables, and the ability to create queries using SQL statements are also desired.

We are an equal opportunity employer and welcome applications from diverse candidates.



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