Current jobs related to Customer Service Director - Mesa, Arizona - Main and Lindsay (Mesa, AZ)

  • Customer Service Director

    4 weeks ago

    Mesa, Arizona, United States Main and Lindsay (Mesa, AZ) Full time

    Job Title: Customer Service ManagerAt Main and Lindsay (Mesa, AZ), we are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading the sales floor and driving business results.Key Responsibilities:Lead the sales floor team to achieve daily, monthly,...

  • Customer Service Director

    4 weeks ago

    Mesa, Arizona, United States Main and Lindsay (Mesa, AZ) Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Main and Lindsay (Mesa, AZ). As a key member of our retail operations team, you will be responsible for leading the sales floor and driving business results.Key ResponsibilitiesExecute the retail operations plan to achieve daily, monthly, quarterly, and...

  • Store Director

    4 weeks ago

    Mesa, Arizona, United States Albertsons Full time

    Job Title: Store DirectorAt Albertsons, we are seeking a highly skilled and experienced Store Director to lead our retail operations and drive sales and profit growth.Key Responsibilities:Champion customer service excellence and ensure that all store activities are aligned with our customer-centric philosophy.Lead and manage store operations, including...

  • Dining Services Director

    3 weeks ago

    Mesa, Arizona, United States Broadway Mesa Village A Senior Living Community Full time

    Job DescriptionWe are seeking a skilled Dining Services Director to lead our culinary team at Broadway Mesa Village A Senior Living Community.The ideal candidate will have a passion for delivering exceptional dining experiences and a proven track record of managing food service operations.Key Responsibilities:Plan, organize, and direct the overall operations...

  • Customer Service Representative

    3 weeks ago

    Mesa, Arizona, United States Kelly Services, Inc. Full time

    As a Customer Service Representative at Kelly Services, Inc, you will be responsible for handling a high volume of inbound and outbound customer service calls. Your primary goal will be to provide exceptional customer service by resolving customer inquiries and issues in a timely and professional manner.Key responsibilities include:Responding to customer...

  • Customer Service Representative

    4 weeks ago

    Mesa, Arizona, United States DriveTime Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their overall satisfaction with our products and...

  • Customer Service Manager

    4 weeks ago

    Mesa, Arizona, United States Main and Lindsay (Mesa, AZ) Full time

    Job Title: Customer Service ManagerJob Summary:We are seeking a highly motivated and experienced Customer Service Manager to join our team at Main and Lindsay (Mesa, AZ). As a Customer Service Manager, you will be responsible for leading the sales floor team and ensuring that customers receive exceptional service. You will be the face of our company and will...

  • Customer Service Representative

    2 weeks ago

    Mesa, Arizona, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Lead

    3 weeks ago

    Mesa, Arizona, United States Circle K Full time

    Circle K - 824 W. Broadway Rd.Job SummaryAs a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.Key ResponsibilitiesProvide prompt and courteous customer service to ensure customer satisfactionTrain and assist new Customer...

  • Customer Service Representative

    3 weeks ago

    Mesa, Arizona, United States Delta Mechanical Inc Full time

    Job DescriptionDelta Mechanical Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their plumbing needs are met with accuracy, efficiency, and genuine care.Key Responsibilities:Act as a liaison between...

  • Customer Service Representative

    4 weeks ago

    Mesa, Arizona, United States Delta Mechanical Inc Full time

    Job DescriptionDelta Mechanical Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to outbound and incoming telephone calls, responding to customer inquiries, and scheduling appointments.Key...

  • Customer Service Representative

    3 weeks ago

    Mesa, Arizona, United States Walgreens Full time

    Customer Service Associate Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales...

  • Customer Service Representative

    3 weeks ago

    Mesa, Arizona, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Manager

    4 weeks ago

    Mesa, Arizona, United States Main and Lindsay (Mesa, AZ) Full time

    Job Title: Customer Service ManagerAt Main and Lindsay (Mesa, AZ), we are seeking a highly motivated and experienced Customer Service Manager to lead our sales floor team. As a key member of our retail store operations, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.Key...

  • Sales Director

    3 weeks ago

    Mesa, Arizona, United States Jake's Unlimited Full time

    Job Title: Sales DirectorJob Summary:We are seeking an experienced Sales Director to lead our Birthdays Sales Team and drive revenue growth for group events and birthday celebrations.Key Responsibilities:* Develop and implement sales strategies to drive revenue growth for group events and birthday celebrations.* Identify target markets, industry trends, and...

  • Customer Service Representative

    2 weeks ago

    Mesa, Arizona, United States Home Depot Full time

    Job Summary:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities....

  • Customer Service Ambassador

    3 weeks ago

    Mesa, Arizona, United States Anna Vargas-Hopper - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Anna Vargas-Hopper - State Farm Agent, you will play a vital role in delivering exceptional customer experiences. This position requires a people-oriented individual who can build strong relationships and provide ongoing support to customers. Your primary objective will be to educate customers about...

  • Customer Service Representative

    3 weeks ago

    Mesa, Arizona, United States Juston Lisk - State Farm Agent Full time

    Job Summary:As a Customer Service Representative for Juston Lisk - State Farm Agent, you will play a vital role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are seeking a highly motivated and customer-focused individual to join our team in Gold Canyon, AZ.Key Responsibilities:• Establish...

  • Customer Service Ambassador

    3 weeks ago

    Mesa, Arizona, United States Juston Lisk - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with a passion for marketing insurance products? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.As a key member of our team, you will be responsible for establishing strong customer relationships, identifying customer needs, and marketing appropriate products and...

  • Customer Service Representative

    2 months ago

    Mesa, Arizona, United States KFC Full time

    About KFCWe're a global food brand that's passionate about serving high-quality food to our customers. Our restaurants are the heart of our business, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a motivated and friendly Team Member to join our restaurant team. As a Team Member, you'll be responsible for providing...

Customer Service Director

2 months ago

Mesa, Arizona, United States Main and Lindsay (Mesa, AZ) Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Manager to lead our sales floor team at Goodwill of Central and Northern Arizona. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Develop and implement sales strategies to achieve daily, monthly, and quarterly sales goals
  • Lead and motivate a team of Retail Sales Associates to deliver exceptional customer service and achieve sales targets
  • Conduct new goods inventory and ensure accurate reporting
  • Reconcile and balance all daily paperwork
  • Ensure Team Members deliver excellent customer service to donors and customers
  • Work to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed
  • Maintain the day-to-day operations of the store, including managing and meeting Team Member and customer needs
  • Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately
  • Transfers to different stores at any given time due to business needs
  • Oversees and maintains the day-to-day operations of the sales floor, including daily maintenance, custodial duties, and floor standards
  • Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures
  • Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business
  • May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed
  • Processes complex sales transactions, including customer returns
  • Collaborates with store leadership to establish clear company vision and ensure Team Member engagement
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members
  • Provides regular mentoring, training, and coaching to develop skills of Team Members
  • Plays critical role in driving company culture change efforts and change management processes
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation
  • Performs other related duties, as assigned
Requirements
  • High School Diploma, GED, or equivalent work experience
  • One-year work experience in Retail Management, preferred
  • One-year customer service experience required
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently
Benefits

We offer a comprehensive Total Rewards package, including medical, dental, vision, 401K, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.