Floating Account Manager

3 weeks ago


Cleveland, Ohio, United States First National Bank of Pennsylvania Full time

About the Job:

Floating Account Managers play a vital role in building and maintaining relationships with our customers, providing personalized financial solutions that meet their unique needs. As a key member of our branch team, you will be responsible for delivering exceptional customer service, promoting the sales process, and identifying opportunities to sell and cross-sell our products and services.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. A strong understanding of consumer banking transactions, account servicing, and lending principles is also essential, as is experience in sales and customer service.

You will be responsible for promoting the sales process through greeting customers, identifying their needs, and making recommendations on our products and services. You will also be expected to achieve individual weekly sales and referral goals, as set by your Branch Manager, and to incorporate FNB digital products and services into customer interactions.

Key Responsibilities:

  • Promote the sales process through greeting customers and identifying their needs
  • Making recommendations on our products and services
  • Achieving individual weekly sales and referral goals
  • Incorporating FNB digital products and services into customer interactions

Requirements:

  • High School diploma or equivalent required; some college education preferred
  • 0-2 years of experience in a related position
  • Excellent communication and interpersonal skills
  • Strong understanding of consumer banking transactions, account servicing, and lending principles
  • Experience in sales and customer service
  • Ability to use a personal computer and job-related software

Estimated Salary Range:$50,000 - $70,000 per year, depending on experience and qualifications.



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