Referral Coordinator
5 days ago
We are seeking a highly skilled Referral Coordinator to join our team at Randstad. As a Referral Coordinator, you will play a critical role in supporting our centralized team with referrals and authorizations. Your primary responsibility will be to provide exceptional patient care and ensure seamless communication between patients, clinicians, and healthcare providers.
Key Responsibilities- Request and obtain authorizations for referrals in a timely and efficient manner
- Act as a liaison between patients and clinicians to facilitate specialty care referrals
- Develop and maintain effective communication with patients and healthcare providers to ensure accurate and timely referrals
- Provide follow-up and support to patients and clinicians through phone and patient portal communication
- Utilize computerized scheduling systems to manage patient scheduling and referrals
- Process a high volume of referrals and maintain accurate records
- Perform data entry and maintain accurate records of patient information
- 2+ years of experience in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office and computerized scheduling systems
- Spanish language proficiency (5 years of experience required)
- Medical terminology knowledge
- Basic medical terminology knowledge
- Scheduling appointments
- Organization
- Patient care coordination
- Patient scheduling
- Referrals and authorizations
- Data entry
- Years of experience: 2 years
- Experience level: Experienced
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