Airport Security Manager III

6 days ago


Atlanta, Georgia, United States City of Atlanta Full time
Job Summary

We are seeking a highly skilled and experienced Airport Security Supervisor III to join our team at the City of Atlanta. This is a critical role that requires a strong understanding of airport security protocols and procedures.

Key Responsibilities
  • Manage the day-to-day operations of the Security Credentialing Office, ensuring compliance with Transportation Security Administration (TSA) regulations and security directives.
  • Develop and enforce security protocols to ensure Security Credential issuance procedures comply with TSA regulations and security directives.
  • Conduct and respond to TSA audits, taking appropriate corrective action as needed.
  • Retrieve and review FBI Criminal History Records Checks (CHRC) and TSA Security Threat Assessment (STA) results for applicants, determining eligibility and approving or denying access level requests to Secured Areas of the airport.
  • Develop and maintain collaborative relationships with the TSA, Transportation Security Clearinghouse (TSC), Customs and Border Patrol (CBP), Atlanta Police Department (APD), and other federal agencies for efficient and effective security operations.
  • Review, maintain, and develop Security Credentialing reports, metrics, and Standard Operating Procedures (SOPs).
  • Conduct internal audits to ensure compliance with TSA security directives and SOPs of multiple programs, including badge reverse audits and vehicle audits.
  • Manage or assist in the implementation of new or enhanced security systems and/or projects/programs.
  • Ensure the generation and distribution of security information accordingly.
  • Monitor the status and address inquiries or problems regarding credential applications, providing excellent customer service to stakeholders.
  • Manage and ensure proper auditable documentation is maintained regarding applications and dispositions per regulatory requirements.
  • Meet with prospective airlines, tenants, concessionaires, and contractors to review new company packages and Airport Security Credentialing procedures and ATL policies.
  • Administer and update the Airport Security Credentialing office website as a customer service tool.
  • Manage and track accounting and supporting paperwork for fingerprint and badging.
  • Coordinate airport employee security meetings/committees and develop informational material and security awareness promotions.
  • Assist with security investigations.
Requirements
  • Knowledge of and/or ability to learn aviation operating policies and procedures, including those related to contract administration, budgeting, staffing, and contract development.
  • Knowledge of and/or familiarity with Transportation Security Administration Security Regulations 49 CFR 1540, 1542, and 1544.
  • Knowledge of and/or familiarity with airport security ID card program, audit program, and security standard operating procedures.
  • Demonstrated ability to work in a fast-paced environment.
  • Demonstrated ability to identify problems and develop long-term solutions.
  • Demonstrated ability to multi-task while providing outstanding customer service.
  • Demonstrated ability to meet or exceed performance objectives and measures.
  • Ability to accomplish staff job results by coaching, counseling, and disciplining employees.
  • Ability to effectively interact with internal and external management and governmental agencies.
  • Strong, proven, oral and written communication and presentation skills.
  • Proficiency with Microsoft Office software programs, specifically, Excel, Outlook, Word, and PowerPoint.
  • Excellent analytical skills.
  • Demonstrated knowledge and experience with various computerized systems.
  • Ability to make comprehensive recommendations to resolve operational problems.
  • Ability to establish and maintain effective working relationships with airline management, federal partners, co-workers, and the public, and represent the airport in a positive and professional manner.
  • Ability to respond calmly and effectively in emergencies, and effectively manage sensitive and tense situations.
  • Ability to demonstrate initiative, creativity, and innovative thinking in a rapidly changing work environment.


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