Counter Parts Consultant

2 weeks ago

North Haven, Connecticut, United States The Pete Store Full time

Position Overview:

The Pete Store has expanded significantly since its inception in 2001, establishing itself as a leading name in the truck dealership industry. Our formula for success is straightforward: we focus on hiring, training, and nurturing exceptional talent above all else, including our customers. At The Pete Store, our employees are our top priority, as we believe that by taking care of our team, they will, in turn, provide outstanding service to our customers.

If you seek an environment where you are appreciated, supported, and can contribute to a remarkable journey, your search ends here. Let’s embark on this journey together.

Employee Benefits:

  • Comprehensive employee health insurance (medical, dental, vision)
  • 401K plan with company contribution
  • Paid holidays and vacation time
  • Employer-sponsored training for technicians

Key Responsibilities:

As a vital member of our team, you will assist customers and technicians by fulfilling their parts requirements while delivering exceptional customer service.

Essential Duties:

  • Assist all customers (both retail and shop) in selecting necessary parts in a courteous, professional, and efficient manner.
  • Manage incoming and outgoing phone communications.
  • Support outside sales personnel with technical, inventory, and pricing information.
  • Identify and document lost sales opportunities to maintain high inventory performance.
  • Consistently follow up on outstanding back orders and pending will-call items.
  • Process payments from retail customers or secure credit authorization.
  • Coordinate with delivery personnel for daily pickups and deliveries.

Additional Responsibilities:

  • Review body shop estimates to ensure ordered parts are accurate and pricing aligns with estimates.
  • Pick and fill orders from stock for local delivery and outside sales teams.
  • Restock incorrect or returned parts.
  • Notify the parts manager of out-of-stock items or shop materials requiring immediate attention.
  • Source, shop for, and order emergency non-stock items from local suppliers.
  • Communicate the status of special order items to all customers and service departments.
  • Prepare orders for service and body shops, ensuring all parts are labeled with customer names and job numbers.
  • Ensure local special order parts are returned to vendors if not collected by customers.
  • Ensure all internal parts requests are billed on service repair orders.
  • Verify that all charge sales are signed by customers.
  • Ensure all customers receive their copy of the invoice.
  • Issue credits for returned parts, ensuring the original invoice or its number is available for verification.
  • Maintain organized records of all repair orders, invoices, insurance estimates, and special order parts.
  • Ensure the showroom and display areas are fully stocked, clean, and organized.
  • Keep front and rear counter areas tidy and uncluttered.
  • Clean computer terminals and printers daily.
  • Stay updated with training from all available resources.
  • Maintain a professional appearance.
  • Engage with assigned accounts via phone.
  • Perform other duties as assigned by management.

Qualifications:

To excel in this role, candidates must successfully perform each essential duty. The requirements listed below represent the knowledge, skills, and abilities necessary for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

VALID DRIVER'S LICENSE REQUIRED

All applicants who accept employment will be required to complete a pre-employment drug/background/MVR screening.

The Pete Store is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, compensated, promoted, and if necessary, disciplined without regard to sex, race, religion, age, national origin, color, disability, veteran status, or any other classification protected by federal, state, or local law.

Employees holding a CDL license are classified in a safety-sensitive position as defined by the United States Department of Transportation drug and alcohol testing regulations. As a safety-sensitive classification, you will be subject to drug and alcohol testing, including random testing.

  • Counter Parts Consultant

    2 weeks ago

    North Haven, Connecticut, United States The Pete Store Full time

    Position Overview:The Pete Store has evolved from a single outlet in 2001 to one of the most prominent and esteemed truck dealerships globally. Our key to success is straightforward: we prioritize hiring, training, and supporting exceptional individuals above all else, including our clients. At The Pete Store, our employees are our top priority, as we...

  • Parts Advisor

    5 days ago

    North Haven, Connecticut, United States Mercedes-Benz Full time

    **Job Summary**Mercedes-Benz of North Haven is seeking a highly skilled and customer-focused Parts Advisor to join our team. As a key member of our parts department, you will play a critical role in ensuring our customers receive exceptional service and support.**Key Responsibilities:**Customer Service: Provide prompt and courteous service to customers,...

  • Automotive Parts Specialist

    5 days ago

    North Haven, Connecticut, United States Mercedes-Benz Full time

    **Job Summary**Mercedes-Benz of North Haven is seeking a highly skilled and customer-focused Parts Advisor to join our team. As a key member of our parts department, you will play a critical role in ensuring our customers receive exceptional service and support.**Key Responsibilities:**Customer Service: Provide prompt and courteous service to customers,...

  • Mercedes-Benz Parts Coordinator

    5 days ago

    North Haven, Connecticut, United States Mercedes-Benz Full time

    **Job Summary**Mercedes-Benz of North Haven is seeking a highly skilled and customer-focused Parts Advisor to join our team. As a key member of our parts department, you will play a critical role in ensuring our customers receive exceptional service and support.**Key Responsibilities:**Provide expert guidance to customers on selecting the correct parts and...

  • Automotive Parts Specialist

    1 week ago

    New Haven, Connecticut, United States BMW of North Haven Full time

    Job OverviewPosition SummaryBMW of North Haven is seeking a dedicated Automotive Parts Specialist to enhance our team. This role is essential in connecting customers with parts staff, managing inventory, and facilitating sales. The ideal candidate should possess at least 5 years of experience in a parts counter role and demonstrate a strong commitment to...

  • Automotive Parts Specialist

    1 week ago

    New Haven, Connecticut, United States Executive Acura Full time

    Job OverviewCompany: Executive AcuraPosition: Automotive Parts SpecialistRole Summary: Executive Acura is on the lookout for a dedicated Automotive Parts Specialist to enhance our operations. While experience in the parts sector is advantageous, we are open to training enthusiastic individuals who demonstrate a willingness to learn. This role encompasses...

  • Automotive Parts and Service Consultant

    2 weeks ago

    New Haven, Connecticut, United States H&K Chevrolet of New Haven Inc. Full time

    Job OverviewH&K Chevrolet of New Haven Inc. is a family-owned dealership committed to providing outstanding customer service. We are seeking a dedicated individual to enhance our customer service team within the service department. This role is dynamic and requires a focus on customer satisfaction while being active and engaged.Key ResponsibilitiesCheck in...

  • Automotive Parts and Service Consultant

    2 weeks ago

    New Haven, Connecticut, United States H&K Chevrolet of New Haven Inc. Full time

    Job OverviewH&K Chevrolet of New Haven Inc. is a reputable family-owned dealership seeking to enhance our customer service team within the repair division. This role is dynamic and requires a strong focus on customer interaction while being actively engaged in a fast-paced environment.Key ResponsibilitiesCheck in vehicles upon arrival and inform customers...

  • Junior Solar Sales Consultant

    2 weeks ago

    New Haven, Connecticut, United States Venture Solar Full time

    Position Overview: Venture Solar, a leading provider in the solar energy sector, is eager to grow our dynamic team. The solar industry is rapidly expanding, and we are on the lookout for enthusiastic individuals to become part of our Sales Division. This is a unique chance to be part of a flourishing organization from the very beginning. We are in search of...

  • Automation Systems Engineer

    2 weeks ago

    North Haven, Connecticut, United States Ztek Consulting Full time

    Position – Automation Systems EngineerLocation – North Haven, CT (Onsite)Compensation: The salary offered to a qualified candidate will be determined based on various factors, including educational background, professional experience, job location, specific responsibilities, certifications, and more.Essential Qualifications:Approximately 5-7+ years of...

  • Heating and Cooling Sales Specialist

    1 week ago

    North Haven, Connecticut, United States Nero Air Conditioning & Heating Full time

    Job OverviewNero Air Conditioning & Heating is in search of a motivated and professional full-time HVAC Sales Consultant to enhance our sales team. This role involves engaging with clients, estimating project costs, handling administrative duties, and offers a competitive base salary of $30k - $40K annually, along with commission based on gross margins.As...

  • Financial Advisory Consultant

    1 week ago

    New Haven, Connecticut, United States Fidelity TalentSource LLC Full time

    Job Overview:Investment ConsultantAs a dedicated professional in the financial services sector, your mission is to enhance the financial futures of your clients. At Fidelity, we are unwavering in our dedication to our clients. We invite you to be part of a firm that stands as a pillar in the industry, where we prioritize meaningful communication over mere...

  • Field Sales Consultant

    1 week ago

    New Haven, Connecticut, United States Building One Facility Services, LLC Full time

    Job Title: Sales Consultant at Building One Facility Services, LLCJob OverviewObjective: At Building One Facility Services, LLC, we are dedicated to providing exceptional service from initiation to completion, ensuring client satisfaction throughout the entire process. With a legacy of over 30 years in the industry, our core values propel our business...

  • Financial Advisory Consultant

    2 weeks ago

    New Haven, Connecticut, United States Fidelity TalentSource LLC Full time

    Job Overview:Investment ConsultantIn the financial services sector, your goal is to enhance the financial well-being of your clients. At Fidelity, we are deeply committed to our clients' success. Join a reputable firm that prioritizes meaningful communication over mere transactions. We foster an environment that encourages professional growth, flexibility,...

  • Heavy Equipment Technician

    1 week ago

    North Haven, Connecticut, United States CN Wood Full time

    Job SummaryThe Heavy Equipment Technician works under the guidance of a shop foreman/working foreman in a shop and/or field environment. The ability to perform basic diagnostics, mechanical, hydraulic, and electrical system repairs is essential. The ability to perform general services on equipment lines carried (oils & filters) is also required. Preparing...

  • Heavy Equipment Technician

    1 week ago

    North Haven, Connecticut, United States CN Wood Full time

    Job SummaryThe Heavy Equipment Technician works under the guidance of a shop foreman/working foreman in a shop and/or field environment. The ability to perform basic diagnostics, mechanical, hydraulic, and electrical system repairs is essential. The ability to perform general services on equipment lines carried (oils & filters) is also required. Preparing...

  • Room Cleaning Specialist

    2 weeks ago

    New Haven, Connecticut, United States Crescent Services Full time

    POSITION OVERVIEW: As a Room Cleaning Specialist, you will be responsible for ensuring the pristine condition of the hotel/resort. This role requires active participation in the daily functions of the Housekeeping Department. YOUR RESPONSIBILITIES INCLUDE: Thoroughly clean bathrooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and...

  • Room Cleaning Specialist

    2 weeks ago

    New Haven, Connecticut, United States Crescent Services Full time

    POSITION OVERVIEW: As a Room Cleaning Specialist, you will be tasked with ensuring the overall tidiness and hygiene of the hotel or resort. This role requires active participation in the daily functions of the Housekeeping Department. HERE'S WHAT YOU WILL BE DOING: Thoroughly clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floor surfaces...

  • Guest Room Attendant

    3 months ago

    New Haven, Connecticut, United States Cambria Hotel New Haven University Area Full time

    POSITION OVERVIEW: As Room Attendant is responsible for maintaining the overall cleanliness of the resort/Hotel. This person is to be hands on with the day to day operations of the Housekeeping Department.HERE'S WHAT YOU WILL BE DOING: Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes,...

  • Room Cleaning Specialist

    1 week ago

    New Haven, Connecticut, United States Crescent Services Full time

    POSITION OVERVIEW: As a Room Cleaning Specialist, you will be responsible for ensuring the pristine condition of guest accommodations within the resort/Hotel. This role requires active participation in the daily operations of the Housekeeping Department. HERE'S WHAT YOU WILL BE DOING: Perform thorough cleaning of bathtubs, toilets, sinks, walls, mirrors,...