Technical Systems Analyst

1 day ago


Lebanon, New Hampshire, United States Dartmouth-Hitchcock Health Full time
Job Description:
  At Dartmouth-Hitchcock Health, we are seeking a highly skilled Technical Systems Analyst to join our team. As a key member of our IT department, you will play a crucial role in the development, implementation, and maintenance of our pharmacy and medication systems.
  In this position, you will provide project management support for assigned duties, analyze data, communicate with teams, and assist with system management, training, and maintenance. Strong organizational, analytical, and verbal skills are required for this role, as well as project management and application testing skills, which are desirable.
  Main Responsibilities:
  • Liaise with IS teams and business partners to ensure effective communication and collaboration.
  • Understand technical aspects of applications and operational details to provide expert analysis and support.
  • Provide analysis functions for new or upgraded systems to meet the evolving needs of our organization.
  • Participate in requirements gathering and documentation to ensure accurate and comprehensive understanding of project scope.
  • Develop systems for effective security maintenance to protect sensitive data and ensure compliance.
  • Co-lead projects associated with the application to drive successful outcomes and implement best practices.
  • Provide second and third-level support to troubleshoot issues and resolve complex problems.
  • Train team members to enhance their skills and knowledge, promoting a culture of continuous learning and growth.

Requirements:
  To be successful in this role, you will need a Bachelor's degree with three years of relevant work experience or equivalent. Organizational, analytical, and self-motivational skills are essential, as is the ability to make decisions independently and work within a team environment. Project management and application testing skills are also desirable, and maintaining certification/proficiency in accordance with vendor requirements is mandatory.

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