Customer Service Ambassador

2 months ago


Hayward, California, United States APP Jet Center Hayward Full time
Job Overview

APP Jet Center Hayward is seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative. This position is responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner.

Key Responsibilities
  • Provide top-notch service to clients, ensuring their needs are met and exceeded.
  • Respond to client inquiries and resolve any issues or concerns in a prompt and professional manner.
  • Process client orders, returns, and exchanges efficiently and effectively.
  • Update client accounts and maintain accurate records to ensure seamless service delivery.
  • Collaborate with other departments to ensure client satisfaction and identify opportunities for process improvements.
Requirements
  • Bachelor's degree or equivalent in a related field.
  • 1+ years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office and customer service software.
  • Ability to work flexible hours, including evenings and weekends.


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