Customer Experience Specialist

5 days ago


Hayward, California, United States Invictus Marketing Solutions Full time
Customer Ambassador Role

We are seeking a highly skilled and dedicated Customer Ambassador to join our team at Invictus Marketing Solutions. As a Customer Ambassador, you will be responsible for providing exceptional customer support and ensuring a positive experience for our clients.

Key Responsibilities:
  • Engage with customers to understand their needs and preferences
  • Provide accurate and timely information about our products and services
  • Resolve customer complaints and issues in a professional and courteous manner
  • Stay up-to-date with product knowledge and company policies
  • Maintain detailed records of customer interactions
Requirements:
  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Proven interpersonal skills
  • Ability to remain patient and composed in challenging situations
  • Flexibility to adapt to changing customer needs

What We Offer: A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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