Medical Front Office Coordinator

4 days ago


Hampton, Virginia, United States Obstetrics & Gynecology Associates of Hampton Full time

We are seeking a highly skilled Medical Front Office Coordinator to join our Obstetrics & Gynecology Associates of Hampton team.

About the Role

This is a fast-paced position that requires excellent multitasking and communication skills. As a Medical Front Office Coordinator, you will be responsible for managing the front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring it remains organized and clean at all times.
  • Patient Scheduling: Schedule appointments for patients with our healthcare providers, ensuring accurate and efficient use of their time.
  • Phone Calls: Answer multi-line phone system in a professional and courteous manner, addressing patient inquiries and concerns promptly.
  • Document Management: Maintain accurate and up-to-date patient records, adhering to HIPAA regulations and confidentiality protocols.
  • Communication: Communicate effectively with patients, healthcare providers, and insurance companies to resolve issues and address concerns.
Requirements
  • Education: High School Diploma or Equivalent required.
  • Experience: 2 years of experience in a medical receptionist role, preferably in an obstetrics and gynecology setting.
  • Skills: Excellent communication, organizational, and problem-solving skills, with the ability to multitask and work under pressure.
  • Certifications: Knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding is highly advantageous.
Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.



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