Senior Manager, Delivery Experience, Product Management

4 weeks ago

New York, New York, United States Capital One Services, LLC Full time
Job Description

Capital One is seeking a Senior Manager, Delivery Experience, Product Management to join our team. As a key member of our DevX Delivery Experience team, you will be responsible for designing and delivering best-in-class solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards.

This role sits at the heart of transforming the Capital One Developer Experience. You will be responsible for both defining and executing a strategy to optimize the developer workspace. You will partner with tech and design partners to deliver a pre-configured workspace fit with plugins that streamline and accelerate productivity in the innermost part of the developer workflow, the IDE.

You will be responsible for feature definition and partnering with tech teams to deliver platform features. The ideal candidate for this role is comfortable problem-solving within a white space. You aren't intimidated working alongside a team of technical experts, and you are able to transition between vision and near-term prioritization with ease.

The ideal candidate for this role is also passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders.

Responsibilities:

  • Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated
  • Interaction with Engineers and understand the technical language to articulate the requirements
  • Drive the product management practice within the organization, defining expectations and commitments
  • Operationalizing product metrics for the products you own and building the business case for new investment
  • Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment

Requirements:

  • Bachelor's Degree or military experience
  • At least 5 years of experience in product management or at least 5 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • 5+ years of experience in Agile product management

What We Offer:

  • A comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being
  • A performance-based incentive compensation plan that recognizes and rewards your contributions to the company's success

How to Apply:

Please submit your application through our website. We look forward to reviewing your qualifications and discussing this opportunity further.

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