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Assistant General Manager

2 months ago

Cincinnati, Ohio, United States PharmaCann LLC Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at PharmaCann LLC. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Performance Management
    • Meet or exceed sales targets and profitability goals
    • Forecast and adjust payroll to maximize productivity
    • Build a high-performing team that embodies our brand values
    • Review and interpret financial and operational reporting
    • Identify underperforming metrics and develop strategies to improve
  • People Management
    • Create a cohesive and respectful work environment
    • Recruit, interview, and hire top talent
    • Train, coach, and develop team members
    • Provide performance feedback and manage employee disciplinary matters
    • Model open communication and teamwork
  • Operations Management
    • Ensure compliance with company policies and regulations
    • Use scheduling tools to optimize staffing and customer experience
    • Partner with FOH and BOH Managers on security scheduling needs
    • Protect company assets and minimize loss
    • Support continuous improvement initiatives
Requirements
  • Minimum 21 years of age
  • Bachelor's degree in business or operations management or a related field
  • 3+ years of managerial experience in a high-volume retail-based industry
  • 2+ years of PharmaCann management experience
  • Demonstrated ability to achieve store selling goals and metrics
  • Proven ability to drive sales results and analyze selling reports
  • Comfortable making decisions and mediating conflict within a team environment
  • Exceptional interpersonal communication and customer service skills
  • Ability to identify top talent and train/develop/retain great people
  • Proficient in Windows-based software such as Excel, Word, and Outlook
Working Conditions

This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and/or during inclement weather.

Physical Requirements
  • Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
  • Ability to climb step stools and ladders
  • Ability to stand/walk for long periods at a time
  • Possess manual dexterity and hand-eye coordination