Automotive Service Professional
1 week ago
We are seeking a skilled and knowledgeable Service Advisor to join our General Motors service team at Rick Hendrick Cadillac/Chevrolet in Norfolk, VA. As a Service Advisor, you will play a critical role in representing our commitment to exceptional customer service and automotive care.
Key Responsibilities:- Provide expert guidance to customers through the maintenance and repair process, ensuring a seamless and satisfying experience.
- Collaborate with technicians and mechanics to ensure understanding of vehicle problems and timely repairs/maintenance.
- Monitor service maintenance progress to keep customers informed of status, delays, or any additional repairs needed.
- Process repair orders, invoices, and payment transactions in accordance with company policies.
- Manage customer service complaints and resolve issues to ensure customer satisfaction.
- Valid Driver's License.
- College Degree, High School Diploma or equivalent.
- 3 years of Service Advisor experience in a dealership (General Motors or similar).
- Able to work Full Time, 5-days per week, business hours Monday-Saturday.
- Rewarding performance-based pay plans and bonuses.
- Service Advisor Onboarding Program.
- The Best Dealership Facilities in the Area.
- 401(k) with Company Match.
- Largest privately owned auto group in the country, GREAT career growth potential.
- Paid Medical - NO COST Employee Healthcare and Prescription Plan.
- Generous paid time off/vacation and sick days.
- Basic Life Insurance.
- NO COST Employee Assistance Program.
- Paid Factory Training.
- Comprehensive employee recognition/rewards programs.
Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best Dealerships to Work For" Award. We are committed to providing exceptional customer service and automotive care, and we are seeking like-minded individuals to join our team.
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Automotive Service Professional
6 days ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeService Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a crucial role in representing our commitment to exceptional customer service and automotive care.Key Responsibilities:Guide customers through the maintenance and repair process, ensuring a seamless and...
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Automotive Service Professional
1 week ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:We are seeking a skilled and knowledgeable Service Advisor to join our General Motors service team at Rick Hendrick Cadillac/Chevrolet in Norfolk, VA. As the first point of contact for our clients, you will play a crucial role in representing our commitment to exceptional customer service and automotive care.Key Responsibilities:Guide customers...
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Automotive Service Professional
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Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:We are seeking a skilled and knowledgeable Service Advisor to join our General Motors service teams at Hendrick Automotive Group in Norfolk, VA. As the first point of contact for our clients in the service department, the Service Advisor plays an integral role in representing our commitment to EXCEPTIONAL customer service and automotive care.Key...
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Automotive Service Professional
4 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:As a Service Advisor at Hendrick Automotive Group, you will play a vital role in representing our commitment to exceptional customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.Key Responsibilities:Provide exceptional customer service...
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Automotive Service Professional
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Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:As a Service Advisor for Hendrick Automotive Group, you will play a vital role in representing our commitment to exceptional customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.Key Responsibilities:Customer Service: Provide exceptional...
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Automotive Service Professional
4 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:As a Service Advisor for Hendrick Automotive Group, you will play a crucial role in representing our commitment to exceptional customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.Key Responsibilities:Provide exceptional customer service...
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Entry-Level Automotive Technician Position
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Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:As a Service Advisor at Hendrick Automotive Group, you will play a vital role in representing our commitment to exceptional customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.Key Responsibilities:Provide exceptional customer service...
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