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Entry-Level Automotive Technician Position

2 months ago


Norfolk, Virginia, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Automotive Technician Apprentice to join our team at Hendrick Automotive Group. As an Apprentice, you will assist our experienced technicians in identifying necessary vehicle repairs and performing maintenance work. This is an excellent opportunity to learn and grow with a leading automotive group.

Key Responsibilities
  • Assist senior technicians in examining customer vehicles and identifying necessary repairs.
  • Participate in estimating costs and performing vehicle repairs and maintenance.
  • Document services performed and maintain accurate records.
  • Utilize available technologies to enhance customer experience and improve efficiency.
  • Learn and follow dealership and manufacturer service guidelines.
  • Assist in maintaining a clean and organized work area.
  • Participate in required training and development programs.
  • Record hours worked accurately in company timekeeping systems.
  • Follow all safety rules and regulations.
  • Demonstrate the company's core values and commitment to customer satisfaction.
Requirements
  • Basic knowledge of automotive parts and systems.
  • Demonstrable mechanical skills and knowledge.
  • Technical training or commensurate technical experience.
  • Valid driver's license.
  • Eligibility for NAPA training, manufacturer training, and state inspection/emissions training (if applicable).
  • Basic computer skills to utilize timekeeping systems.
  • Ability to communicate effectively with customers and company personnel.
Work Environment

This position requires regular and predictable attendance, including evening hours, weekends, and holidays. The work environment is fast-paced and dynamic, with frequent interactions with customers, service advisors, and senior technicians. The successful candidate will be able to lift up to 50 pounds and work in a variety of physical positions.

Core Values

We are committed to the following core values:

  • Servant Leadership: We put the needs of others before our own and value diversity.
  • Teamwork through Trust & Respect: We work together to achieve high levels of performance.
  • Integrity: We are honest and transparent in all our interactions.
  • Commitment to Customer Enthusiasm: We strive to exceed customer expectations.
  • Passion for Winning: We strive to be the best, not the biggest.
  • Accountability at All Levels: We take ownership of our actions and decisions.
  • Commitment to Continuous Improvement: We seek out opportunities for growth and improvement.