Process Improvement and Automation Director
4 weeks ago
Old National Bank is seeking a highly skilled Process Improvement and Automation Director to lead our Intelligent Automation practice to the next level of its evolution in the process automation and efficient workflow management space.
About the Role:
This is a strategic delivery leader position, requiring extensive experience in process automation, program and project management, and leading diverse teams to integrate people, processes, and technology. The ideal candidate will have a proven track record of delivering complex Automation programs with a strong focus on customer satisfaction and business outcomes.
Key Responsibilities:
- Develop a long-term vision for delivery advancement
- Ensure that our customers' current and future needs are met
- Establish frameworks and initiatives bringing process improvement and automation practices to the next level
- Oversee enterprise portfolios of initiatives with strategic focus across multi-year roadmaps
- Manage teams, including talent acquisition, matching the right people to opportunities, mentoring and developing, setting up KPIs and KRIs, and guiding the team to achieve success
Requirements:
- 10+ years of technology, program/project management experience (experience with agile or scrum teams preferred)
- Experience in working with SVP and C-level customers
- Minimum five years of hands-on experience in the Automation area (RPA, BPM, low-code, no-code applications for business process automation)
- Excellent oral and communication skills, ability to explain complicated technical concepts to senior people with diverse backgrounds (business, procurement, technology)
What We Offer:
Old National Bank is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We are optimistic, collaborative, inclusive, agile, and ethical. We are Old National Bank.
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