Director of Underwriting Innovation and Automation

4 weeks ago


Chicago, Illinois, United States Ryan Specialty Full time
Job Summary:

The Director of Underwriting AI and Strategic Automation will be responsible for leveraging AI to improve underwriting risk selection and pricing. This role will also involve partnering with internal and external vendors to enhance underwriting and operational efficiencies for improved service to clients.

Key Responsibilities:

The Director of Underwriting AI and Strategic Automation will work closely with underwriting, data engineering, actuarial, operations, and IT teams to accomplish the following:

Underwriting AI:
  • Continue the growth of automated solutions for declinations, submission triaging, quoting, and audits.
  • Collaborate with underwriters and carrier partners to re-evaluate the underwriting process, streamlining risk selection, pricing, and coverage determination.
  • Evaluate new underwriting innovations for reliability, accuracy, cost efficiency, legality, and customer experience.
  • Cultivate and maintain relationships with key stakeholders, advocating for user-centered solutions that align with business goals.
  • Work with cross-functional teams to embed user experience design principles into product development processes.
Strategic Automation:
  • Lead the identification of a new external vendor to support the automated extraction of data from email submissions.
  • Help shape the AI vision across the organization, coordinating efforts with underwriting, operations, actuarial, IT, and legal resources.
  • Demonstrate strategic thinking and drive innovation in AI experience design, supporting AI and data leaders in planning and executing the insurance product strategy.
  • Stay informed about market trends, product knowledge, and technological advancements, leveraging emerging technologies and industry best practices.
  • Develop implementation approaches that produce Generative AI applications that are flexible, maintainable, and adaptable to evolving business needs.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, with both technical and business credentials a plus.
  • 10+ years of experience.
  • Strong background in AI technologies, leadership, communication, strategic thinking, problem solving, and analytical capabilities.
  • Commercial E&S lines experience with in-depth knowledge of underwriting, risk selection, analytics, and quality control strongly preferred.
  • Robust knowledge of the insurance industry, especially the specialty, commercial, and/or reinsurance sectors.
About Ryan Specialty:

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.

Benefits:

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services, and more.

The target salary range for this position is $171,000 - $224,647 annually. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website.

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