Workplace Experience Coordinator

19 hours ago


San Francisco, California, United States US Tech Solutions Full time
About the Role

The Employee & Workplace Experience (EWX) team at US Tech Solutions is dedicated to creating a best-in-class experience for our employees and teams. As a key member of this team, you will play a crucial role in driving global connection and inclusion throughout the employee lifecycle.

Key Responsibilities
  • Managing In-Office Experience: Oversee reception and visitor check-in, act as on-site security when needed, and manage relationships with service providers (catering, supplies, maintenance). Address employee requests by liaising with property management and conducting weekly office audits to ensure facilities issues are resolved.
  • Event and Meeting Coordination: Serve as a contact point for events and meetings, managing setup requirements, and providing hands-on support for events, room configurations, deliveries, and mail.
  • Operationalizing Workplace Projects: Manage Slack and ticket queues for questions and approvals (e.g., office access, offsite requests), and support office access programs, including site requests and usage reports.
  • Employee Experience & Support Services: Monitor and respond to tickets, emails, Slacks, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials.
Requirements
  • 2+ years of experience in Facilities and/or Workplace Operations.
  • Broad knowledge of Workplace Operations policies and procedures.
  • Excellent customer service skills with a pleasant and calm demeanor.
  • Ability to work in a flexible, positive, and team-oriented environment, embracing process improvement.
  • Strong organizational and multitasking skills.
  • Proactive self-starter with minimal supervision.
  • Excellent communication skills (verbal and written).
  • Proficient in Google Suite.
  • Ability to be in-office daily.
  • Capable of walking, standing, Kneeling, and carrying objects up to 50lbs.
About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are committed to creating a diverse and inclusive work environment that values and respects all employees.

We are an Equal Opportunity Employer and welcome applications from qualified candidates of all backgrounds. If you are passionate about delivering exceptional employee experiences and are looking for a challenging and rewarding role, please apply today



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