Restaurant Operations Manager

2 weeks ago


Elizabeth, New Jersey, United States Chili's Full time
Role Overview

At Chili's, we're passionate about delivering exceptional Guest experiences. As a Manager, you'll be the driving force behind our success, leading by example and fostering a culture of hospitality and teamwork.

Responsibilities
  • Ensure seamless Guest experiences through effective operational management
  • Role model and hold Team Members accountable to high standards of quality and service
  • Identify and address issues proactively, demonstrating self-awareness and a commitment to continuous improvement
  • Facilitate open communication and collaboration among Team Members and Management
  • Influence Team Member behaviors by championing change and driving restaurant initiatives
  • Lead with empathy and strategic thinking
  • Drive business results through data-driven decision making and effective cost control
  • Follow established operational systems and procedures
  • Develop and mentor Team Members to take on leadership roles
  • Build relationships with Guests and the community to drive engagement and loyalty
  • Adhere to safe food handling practices and promote a culture of food perfection
  • Embody Chili's Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us

Chili's was born in Dallas, Texas, with a legacy rooted in service, hospitality, and giving back. We're committed to delivering exceptional experiences to every Guest, every day.

About You
  • A dependable team player with a passion for hospitality
  • Able to thrive in a fast-paced environment
  • Excellent multitasking skills


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