Collision Customer Service Representative
5 days ago
Motocruit is seeking a skilled Collision Customer Service Representative to join their team. As a key member of the team, you will be responsible for interacting with customers, coordinating repairs, and ensuring customer satisfaction throughout the repair process.
Responsibilities- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner
- Coordinate repair services with customers, including scheduling appointments and communicating repair progress
- Obtain repair authorizations from customers and assist with coordinating rental cars and towing
- Communicate with insurance companies and adjusters to ensure timely and accurate payment for repairs
- Maintain accurate records of customer interactions and repair services
- High school diploma or equivalent
- Previous experience in customer service or the automotive industry preferred
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to multi-task and prioritize in a fast-paced environment
Motocruit offers a competitive compensation package, opportunities for career advancement, and a dynamic work environment. If you have a passion for helping customers and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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Elizabeth, New Jersey, United States Motocruit Full timeCollision Customer Service RepresentativeWe are seeking a skilled Collision Customer Service Representative to join our team at Motocruit. As a key member of our team, you will be responsible for interacting with customers, coordinating repairs, and ensuring customer satisfaction throughout the repair process.Key Responsibilities:Greet customers and answer...
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