Luxury Retail Sales Manager
2 weeks ago
We are seeking an experienced Luxury Retail Sales Manager to lead our retail sales team. As a Luxury Retail Sales Manager, you will be responsible for overseeing and coordinating the activities of the retail sales team, ensuring optimal efficiency and exceptional customer service.
Salary: $60,000 - $80,000 per year, depending on experience
Job Description:
- Supervise and train a team of retail sales workers to achieve sales targets and provide excellent customer service
- Adjust daily schedules to ensure optimal efficiency and meet business objectives
- Train and evaluate employees to improve their performance and develop their skills
- Track monthly results and trends to inform business forecasting and strategic planning
- Resolve escalated customer complaints in a professional and courteous manner
- Maintain store appearance and merchandising standards
Required Skills and Qualifications:
- Previous experience in retail management or customer-facing roles
- Excellent leadership and communication skills
- Able to thrive in a fast-paced environment with multiple priorities
- Strong analytical and problem-solving skills
- Computer skills and proficiency in point-of-sale systems
Benefits:
- 40 hours per week, Monday to Saturday, 9am to 5pm
- One week paid vacation annually
- Store commissions based on monthly sales
About Us:
Opulence of Southern Pines is a luxury home goods retailer owned by Tanda and Neal Jarest. Our stores offer a unique selection of luxury items for the home, including luxury beds, bath and table linens, bath and home accessories, exclusive home and personal fragrances, gifts. We have two locations in North Carolina and one in Florida, and we offer online shopping options through our website.
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