Sales Associate Representative

3 days ago


Southern Pines, North Carolina, United States Hand and Stone Massage and Facial Spa Full time
Join Our Spa Team

We are seeking a highly motivated Sales Associate to join our front desk team at Hand & Stone Southern Pines. As a key member of our team, you will play a critical role in delivering exceptional customer service and ensuring that our clients' experience is nothing short of exceptional.

About the Role:
This is an exciting opportunity for a sales professional who is passionate about connecting with people and delivering outstanding results. You will be responsible for providing world-class service to our valued members and guests, including answering phone calls, setting appointments, greeting clients, and promoting products and services. If you have a strong background in sales, retail, or service, and a proven track record of delivering exceptional customer experiences, we encourage you to apply

What We Offer:
A competitive compensation package designed to reward your contributions and drive your success. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. In addition, you will receive benefits such as 401(k) options with 5% company matching, paid training, product and service discounts, and more. Earn a bonus every time you are mentioned in a 5-star Google Review, and enjoy opportunities for professional growth and advancement within our organization.

Your Responsibilities:
Successfully achieve all performance-based goals set by your manager and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales. Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management. Passionately promote products and services. Communicate with Service Provider team and maximize appointment book.

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