Senior Quality Assurance Manager

2 weeks ago


Chattanooga, Tennessee, United States Echelon Corporation Full time
About the Role

We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Echelon Corporation. As a key member of our Product Development team, you will be responsible for ensuring the highest quality standards in our fitness equipment and recovery products.

The ideal candidate will have a strong background in quality control, quality assurance, and testing standards, with a minimum of 5 years of experience in the fitness industry. You will be responsible for managing quality control, quality assurance, and product inspection standards for our fitness and recovery products, as well as international testing and certifications to ensure compliance with all safety standards.

You will work closely with our China factories on current products and new projects, participating in calls 3 evenings a week with our China factories. You will also have hands-on knowledge of our equipment, troubleshooting, and improvements, and work closely with our tech team in Florida and China.

As a Quality Assurance Manager, you will be responsible for managing two China employees, Product Support & Inspection Manager and Inspector, and supporting customer service on product issues, troubleshooting, and customer support. You will also participate in team meetings with senior management and stay updated on market trends and competitor activities.

We offer a dynamic and innovative work environment, with a close-knit team and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for quality and excellence, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Manage quality control, quality assurance, and product inspection standards for fitness and recovery products
  • Manage international testing and certifications to ensure compliance with all safety standards
  • Work closely with China factories on current products and new projects
  • Have hands-on knowledge of our equipment, troubleshooting, and improvements
  • Work closely with tech team in Florida and China
  • Manage two China employees, Product Support & Inspection Manager and Inspector
  • Support customer service on product issues, troubleshooting, and customer support
  • Participate in team meetings with senior management
  • Stay updated on market trends and competitor activities
Qualifications
  • 5+ years of experience in product development, engineering, quality, and testing standards
  • 3+ years of experience working with fitness equipment, knowledge of cold plunge pools a plus
  • Strong mechanical and electrical aptitude
  • Experience with China factories
  • Knowledge of product APP's, FW updates support Tech team
  • Passion for achieving goals and contributing to a team's success
  • Creative and innovative mindset with a positive attitude
  • Comfortable traveling to China working with factories
  • Excellent communication skills


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