Quality Assurance Specialist

2 weeks ago


Chattanooga, Tennessee, United States Compass Group, North America Full time
Job Summary

The Quality Assurance Specialist plays a crucial role in supporting and implementing the quality management system at Compass Group, North America. This position is responsible for providing audit support to operations teams, including post-audit corrective action recommendations and training. The ideal candidate will have a strong understanding of continuous quality improvement practices, current quality guidelines, and client-specific SOPs.

Key Responsibilities
  • Provide audit support to operations teams, including post-audit corrective action recommendations and training.
  • Implement client quality initiatives and trainings with SSC operations teams.
  • Ensure standardization across all schools to support operations.
  • Drive root cause identification, analysis, and proactive remediation recommendations.
  • Communicate results, metrics improvements, and critical issues to SSC senior leadership.
Requirements
  • Bachelor's degree or equivalent years of experience.
  • 1-3 years' experience in auditing or regulatory inspections.
  • Excellent computer skills, including Microsoft Office applications (Excel, Word, Access, and PowerPoint), and data management systems.
  • Knowledge of safety and sanitation regulations governing our operations.
  • Strong data management, reporting, and technical writing skills.
What We Offer
  • Medical, dental, and vision insurance.
  • Life insurance and AD.
  • Disability insurance.
  • Retirement plan.
  • Paid time off.
  • Holiday time off (varies by site/state).
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Identity theft protection.
  • Pet insurance.
  • Commuter benefits.
  • Employee assistance program.
  • Flexible spending accounts (FSAs).

Compass Group, North America is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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